Politique de remboursement

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at scorpiono1r.org@gmail.com.

If we accept your return, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at scorpiono1r.org@gmail.com.

**Damages and Issues**
Please inspect your order upon receipt. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately so we can evaluate the issue and correct it.

**Exceptions / Non-Returnable Items**
Certain types of items cannot be returned, such as custom products (e.g., special orders or personalized items) and intimate items like underwear. Please contact us if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

**Exchanges**
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

**Refunds**
Once we receive and inspect your return, we will notify you and let you know if the refund was approved. If approved, you’ll be automatically refunded via your original payment method within 10 business days. Please remember that it may also take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at scorpiono1r.org@gmail.com.